Shipping Policy of Glaglasni
Effective Date: January 9, 2025
At Glaglasni, we are committed to delivering your fitness equipment promptly and efficiently. Our Shipping Policy outlines the procedures, terms, and conditions for all shipments to ensure a seamless experience for our customers.
1. Shipping Destinations
We currently ship to all states within the United States, including Alaska and Hawaii. Unfortunately, international shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Costs
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days for an additional fee.
- Shipping costs vary based on the size, weight, and destination of the package. Exact fees are calculated at checkout.
4. Free Shipping Eligibility
We offer free standard shipping on orders over $150 within the contiguous United States. Orders under this amount will incur a flat shipping fee based on the delivery location.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your shipment on the carrier’s website.
6. Delivery Issues
- If your order arrives damaged, please contact our customer support team within 48 hours of delivery at info@glaglasni.com or call (718) 386-2855.
- For missing or delayed orders, please allow up to 10 business days before contacting us.
7. Shipping Restrictions
Certain large or heavy items may not qualify for expedited shipping. In such cases, customers will be notified during the checkout process.
8. Returns and Exchanges
Our shipping policy is aligned with our return policy. For more details on returns, please visit our Returns and Refunds Policy page.